What’s the difference between a flashy website and a compelling website? Leads. Flash may look great when you present it to a client, but it takes on-point banding, persuasive copy, stunning visuals, and glitch-free code to generate leads.
And we’re here to help you know what your next website needs!
A lead is anyone who comes to your website and fills out a form. This form will include basic contact information such as name, number, and email, but could also include more in-depth information such as job position and specific inquiries or needs. Usually, the lead receives some sort of offer in exchange for filling out the form: either a discount off a purchase or a content offer like an ebook or white page. Lead generation is simply how you’re bringing leads, aka potential customers, to your business. If you’re interested in diversifying where you find leads, we’ve talked about that before.
What is a user first site? It’s a site that prioritizes what your user needs. It’s easy to see a website as a love story or representation of your brand. The reality is that a website is the information your potential customer needs to say yes AND the ability to purchase or schedule a consultation. We’re always thinking of clear ways to present information and the fewest clicks for a customer to say, “Yes!”
Our recommendations:
You get 50ms to make a first impression. That’s it. Your potential customers load your website, and in less than a minute, they’ve formed a hard-to-shake opinion about your brand or product. And if your design and visuals aren’t set up to work for you, they’re working against you. Customers need to find your site compelling before they click to buy or contact.
Just like a newspaper includes its most important information above the fold, your website should have your core information in what potential customers see when they land on the page. This information should include what you do, who you are, who you serve, and a way to take the next step. The next step could be buying a product, contacting a service based business, or subscribing for something.
What goes above the fold:
You want to make the client’s on-page experience easy. Make it easy for them to buy your product, find more information, and get in contact with you. But, every buyer will have a slightly different buyer’s journey. Some might need to read your about page and testimonials before they click buy. Some people may be sold based on the first look of your website. The Call-to-Action (CTA) buttons across your site are how a customer says, “Yes.” And since all these buyers may look at different parts of your website or page, make sure there are multiple CTAs on every page.
Our recommendations:
The internet is a wild place. Potential customers need to know your business is real and that you are experts to buy from. Showcasing credibility isn’t difficult. If your business is accredited, show your accreditation on the site. Include a module for customer testimonials. People are more confident to purchase or get in contact when they know someone else had a good experience. And if it fits your industry, showcase partners.
Our recommendations:
If you’re looking through this list, wondering where your website stands, we’d love to do an audit on your site.